ABN 59 635 498 145
Last updated: October 2025
Hales North Pty Ltd (“Hales North”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1.1 Information We Collect
We may collect personal and business information which includes names, email addresses, telephone numbers, job titles, organisation names, and related business information such as contact history, market intelligence, or other relevant details.
1.2 How We Collect Information
We collect personal information directly from you when you subscribe to our newsletter, send us an email, or interact with our website. We may also collect information through analytics tools, cookies, market research, direct outreach, and other legitimate business activities. These methods help us understand our markets, communicate with relevant stakeholders, and improve our services.
1.3 Use of Information
We use collected information to communicate with you, manage relationships, deliver services, and improve our operations. We may also use aggregated, non-identifiable data for analytics or research purposes.
1.4 Disclosure to Third Parties
We may disclose information to trusted third-party service providers (such as hosting, analytics, and cloud platforms) who assist us in operating our business. Some of these providers may store data overseas. We take reasonable steps to ensure those providers comply with Australian privacy requirements.
1.5 Data Security and Retention
We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, or disclosure. We retain information for as long as necessary for business or legal purposes.
1.6 Cookies and Analytics
Our website may use cookies and similar technologies to enhance your experience, track usage patterns, and improve performance. By using our website, you consent to the use of cookies. You can disable cookies through your browser settings if preferred.
1.7 Access and Correction
You may request access to, or correction of, your personal information held by us by contacting info@halesnorth.com.au.
1.8 Governing documents
This Privacy Policy should be read together with our Website Terms of Use and Disclaimer, which collectively govern you use of our website and explain how we manage information and content.
1.9 Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on our website without notice.